![]() “In addition to the extra clean and luxurious waiting room with hardwood floors, there is a separate write-up area and the cleanest bathrooms in town!” continues Leon. Integrity Auto Care truly caters to its customers, specifically marketing to women who wield great power in making purchasing decisions related to vehicle care, and also baby boomers. “Our friendly staff is ready to serve, and waiting is a pleasure in our modern customer lounge which boasts free WiFi, a 50-inch plasma television, computer nook, abundant ‘coffee house’ seating with complimentary coffee, tea and water, and a ‘kiddie corner,’” Leon says. In addition to their attention to detail on the service and repair front, Integrity Auto Care also ensures customer satisfaction from an appearance and amenities perspective. The shop also sets the customer’s next appointment on their way out, and follows up with them in 30 days regarding any safety items that were not handled on the prior visit. The award recognizes game changers in automotive service - those shops that are raising the bar in customer service excellence. ![]() ![]() So, it’s no wonder that Integrity Auto Care was the 2016 recipient of the WIX Filters’ Driving Performance Award, which was given to Leon for his work in truly revolutionizing his customers’ vehicle repair experiences from start to finish. By living up to its name on a daily basis, the team delivers their customers’ vehicles in a safe, properly maintained operating condition - and they take pride in being the best automotive shop around, he adds. ![]() “Our name says it all, as we provide honest, superior-quality repairs, plus convenience and value in a modern, upscale facility,” says owner Leon Anderson, who formerly ran car dealerships before starting his own business.Ĭustomers truly experience a difference when they come to Integrity Auto Care, a service and repair facility that Leon says customers can finally call home. We perform all areas of maintenance and repairs.A general repair shop with eight bays, Integrity Auto Care in South Beloit, IL, is committed to fulfilling what its name implies. We are trained and equipped to work on all makes and models of domestic, Asian, and European vehicles. Integrity now has 13 full-time employees, we have serviced more than 47,000 vehicles, and our 6 ASE certified technicians have an average of 24 years’ experience. After just six weeks, they hired another technician, Marvin Gohl, who is our shop foreman to this day. Integrity Automotive opened in Issaquah in 1998 with two employees, Nate and his wife Susan. Nate developed his dream of opening a different type of business, one that values customer relationships and thoroughly understands what matters to you-reliability, safety, peace of mind, trustworthiness, and convenience. Founder Nate Bean earned a degree in Automotive Technology at Lake Washington Vocational Technical College. Integrity Automotive began with a simple belief-our belief that there is a better way to run an automotive shop. We are so confident in the quality of the parts we use and the skills of our career technicians that we stand behind our repairs forever, as long as you own your vehicle. We recognize your need for exceptional customer service, and we back up our commitment with the best warranties in the industry. We are committed to providing you with the highest quality professional repairs and service at a fair price. Our mission at Integrity Automotive is to make getting your vehicle serviced a more pleasant and less confusing experience.
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